Thursday, 24 April 2008

Bloody service standards...

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And so on...

Yes, the Evil that is automated messaging is creeping into eMail. Parts 4 & 5 of me orrery turned up, but no sign of parts 2 & 3. So I writes a long winded eMail, detailing payment dates, promised ETAs and clarification of postage dates and causes of delays.

Do I get a response - NO! I get a pile of arse saying "Ooooh, have you checked our FAQ? If the answer isn't on the attached FAQ then please use the reply buton and a code monkey will be woken up to respond".

Aaarrrggh! Why can't they read the eMail I sent first and prod some call centre bod to find out where me parts are? What's the point in writing in, only for them to send you a message telling you to write in?

BAR STEWARDS!!!!

Grrrrrrrrr!